Mirrors of Albion

Mirrors of Albion Problems and Glitches

Post here about any problems or glitches you encounter in Mirrors of Albion!  Anyone who has problems with the game after updating to iOS 7, please submit a support ticket with Game Insight.  here is the link:  http://www.game-insight.com/support/gethelp.  We are expecting an update to fix the problems early next week.

 

 

356 thoughts on “Mirrors of Albion Problems and Glitches

  1. cassandra

    Was suppose to receive my 15 crystals for the day pressed receive my reward but no crystals .This is the second time this has happened makes me not want to play also purchased some and never got them what’s really going on .About to stop playing the game.

    Reply
  2. Cheryl

    I am constantly getting kicked out of the game. Sometimes it doesn’t completely download and I am back to the beginning. What’s up with this and how do I fix it? Thanks

    Reply
    1. Disposable Heroine

      Try clearing the cache on your phone as well as clearing up a bit of memory. I now always run the game in save mode.

      Reply
  3. Barbara Munson

    Yesterday I made a purchase. It said good, then I immediately got an error vode and no crystals went into my bank. So I did the purchase s second time and today I shoe both purchases. How do I get credot for crystals I didnt get?

    Reply
  4. Juanita mccourt

    How do I get an order Id no to get the support ticket, I tried putting my id code but doesn’t recognise it. Bought in app purchase for £6.99 and have not received it. Thanks in advance

    Reply
  5. M. Frankel

    Since the last update I have been unable to open the game. I have tried canceling and resetting the game but still,can’t get it to download. Any ideas do what to do at this point?

    Reply
  6. paula D

    IN THE GAME GOT TO DELIVER THE COLLECTIONS, THERE IS A FAILURE AND NOT PERMITTED TO DELIVER THE COLLECTIONS. PLEASE FIX IT

    Reply
  7. Ana

    Fiz compras a nao recebi, quando atualizei o iOS voltou dominiciome perdition todas as min has compras, e agora estou sendo cobrando por compras a nao fiz e nao recebi! Como resolver?

    Reply
  8. Aggie

    Hi guys,
    Just a quick question, what happens when you use retribution. It says that all the monsters will die. Will I get anything for doing this and how does it affect when the competition is on? When is the best time to use it?

    Reply
  9. soso id game hxfwcpfaun

    hello,
    I made ​​purchases on mirrors and I have never received
    I sent several emails to suppport as well giglbgitwrf@gmail.com and I never received a reply
    could you help me get my shopping because my account was debited but my inventory has not been credited
    I do not know what to do or where to turn
    thank you for your help
    thank you very much

    Reply
  10. soso id jeu hxfwcpfaun

    hello,

    I need help because I bought mirrors for products that I have ever received.
    I sent several emails to support and on giglbgitwrf@gmail.com and I never received a reply
    I contacted google play but also no answer
    I do not know what to do for these products to be credited me because my account has been debited him
    help me
    thank you very much

    Reply
  11. Catherine

    Hi

    Every time I click on anything other than the locations MOA closes down. This just started happening randomly a couple of days ago and has gotten progressively worse each day. Any ideas what is causing this.

    Thanks

    Reply
  12. Elizabeth Husky-Miller

    The game will not open after I made a purchase of $49.99 for Crystals. It shut down and every time I try to open it, the game crashes at the Game Insight logo G. I have rebooted several times and opened from the App Store. I play from my iPad. I have experienced losing a few purchases of $9.99 for amulets and small crystal purchase the past few weeks but kept playing. However, this is a little ridiculous. I have spent a lot of money on this game. Hundreds…please help to fix this.

    Reply
  13. Susan

    After updating last week all my friends were locked and never came back. I have no idea what to do

    Reply
  14. Vicky

    I have got my iPad repaired. When I re-installed game. It started at 1 though I have tried to link it with FB and game center. None of them work. T T

    My ID is hjwuayewo

    How can I get my account back?

    Reply
  15. Jeff

    I often collection items that the storyline asks me to find… some are pain stakingly difficult to achieve a second time…. why does the game not realize i have them in my inventory… for example… if i have 3 ninja stars… the walrus may ask me to find a ninja star… but i’ve already got 3… and until i get one from the location the walrus asks… the storyline does not acknowledge that i already found it…
    in another example… the game asks me to turn in my portrait collection in of Albion… but i did so once already.. and it never acknowledges that i’ve turned them in once already… so now i have to find them again????
    is there a way to reboot the game to take stock of my vast collection and give me credit for that which i already have aquired?
    Please help,

    Jeff

    Reply
    1. admin Post author

      Unfortunately no :( In MOA and MMHA, it is a good idea not to turn in a collection in which you only have 1 of each item until you get a quest for it.

      Reply
    1. admin Post author

      Mary, press the icon for the app on your iPad until it wiggles and an “X” appears, then click on the “X.”

      Reply
  16. Slovia Gabay

    My social features have been locked how do I unlock them. I am trying to play to get Nef to laugh but I have no friends to invite due to the features being locked

    Reply
  17. Leah

    Since just a little after the update, my quests on the left side have been twitching and dinging and I can’t get to the lower ones without it jumping right back.

    Reply
  18. Cortney

    Since just a little after the update, my quests on the left side have been twitching and dinging and I can’t get to the lower ones without it jumping right back.

    Reply
    1. AlaniDracon

      I had that problem. Linking the game to a Twitter account (that I made specifically for this purpose, and will keep for premium game currency getting only) fixed the problem. Game Insight was of no help. They never looked at my request because the website didn’t like the email addressing my tech support ticket, so I couldn’t submit it. Still don’t know why.

      Reply
  19. Jennie

    It says my social features have been locked… I’ve changed the time zone before so I don’t know if that’s what caused the lock.. Please unlock I don’t want to have to start over

    Reply

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